Privacy Policy

Effective Date: July 1, 2026

Information We Collect

We collect the following types of information from our patients and website visitors:

  • Name
  • Phone Number
  • Email Address
  • Mailing Address
  • Date of Birth
  • Insurance Information
  • Payment and Billing Information
  • Health and Treatment Information
  • Emergency Contact Information
  • Information submitted through forms, calls, text messages, emails, and the website

How We Use Your Information

We use the information we collect for the following purposes:

  • Appointment scheduling
  • Appointment reminders
  • Patient care and treatment
  • Insurance and billing
  • Record maintenance
  • Customer support
  • Legal compliance

Text Messages and Phone Communications

We may communicate with patients via text message and phone for the following purposes:

  • Appointment reminders and confirmations
  • Billing communications
  • Office updates

Diagnoses and treatment information are discussed only by phone or in person and are not sent by text.

Information Sharing

  • Information is shared only when necessary to provide healthcare services, process insurance claims, comply with legal requirements, or work with trusted service providers.
  • We do not sell, rent, or share patient information for unrelated marketing purposes.
  • SMS consent is not shared with third parties or affiliates for marketing purposes.

Data Security

Reasonable safeguards are maintained to protect patient information.

Opt-Out Rights

  • Patients may reply STOP to opt out of text messages.
  • Patients may reply HELP for assistance.

Contact Information

Excel Wellness & Chiropractic

Effective Date: July 1, 2026