Policies & Terms

Excel Wellness & Chiropractic ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.

Information We Collect: We may collect personal information such as your name, email address, phone number, and any information you voluntarily provide through our contact forms or appointment scheduling system.

How We Use Your Information: We use the information we collect to respond to your inquiries, schedule appointments, provide chiropractic and wellness services, improve our website and services, and communicate with you about your care.

Information Sharing: We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to provide our services or as required by law.

Data Security: We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Cookies: Our website may use cookies to enhance your browsing experience. You may choose to disable cookies through your browser settings.

Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Changes to This Policy: We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Us: If you have questions about this Privacy Policy, please contact us through our Contact Us page.

By accessing and using the Excel Wellness & Chiropractic website, you accept and agree to be bound by these Terms and Conditions.

Use of Website: This website is provided for informational purposes only. The content on this site is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.

Intellectual Property: All content on this website, including text, images, graphics, and logos, is the property of Excel Wellness & Chiropractic and is protected by applicable copyright and trademark laws.

Disclaimer of Warranties: This website is provided "as is" without any warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted or error-free.

Limitation of Liability: Excel Wellness & Chiropractic shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website.

Governing Law: These Terms and Conditions are governed by the laws of the State of Utah.

Changes to Terms: We reserve the right to modify these Terms and Conditions at any time. Continued use of the website constitutes acceptance of any changes.

Excel Wellness & Chiropractic is committed to clear, timely, and respectful communication with all patients.

Contact Methods: Patients may contact our office by phone, email, or through the contact form on our website. We strive to respond to all inquiries within one business day during regular office hours.

Appointment Reminders: We may send appointment reminders via phone, text message, or email. Patients may opt out of electronic communications at any time by contacting our office.

After-Hours Communication: For non-urgent matters, please leave a voicemail or send an email and we will respond during the next business day. For medical emergencies, please call 911 or go to your nearest emergency room.

Electronic Communications: Any information transmitted via email or our website contact form is not guaranteed to be secure. Please do not include sensitive health information in electronic communications.

Patient Portal: Appointment scheduling is handled through our secure online portal at patient.chirotouch.com/ExcelWellnessandChiropractic.

We understand that life can be unpredictable. Our cancellation policy is designed to be fair to all patients while allowing us to serve as many people as possible.

Cancellation Notice: We ask that patients provide at least 24 hours' notice when canceling or rescheduling an appointment. This allows us to offer the appointment time to another patient who may be waiting.

How to Cancel: To cancel or reschedule, please call our office during business hours or use our online scheduling portal. You may also leave a voicemail outside of business hours.

Late Cancellations and No-Shows: Patients who cancel with less than 24 hours' notice or who do not show up for their scheduled appointment may be subject to a cancellation fee. Repeated no-shows may result in discharge from the practice.

Emergencies: We understand that true emergencies happen. If you need to cancel due to a genuine emergency, please contact us as soon as possible and we will work with you.

Arriving Late: If you arrive late for your appointment, we will do our best to accommodate you, but your appointment time may be shortened to avoid delays for other patients.

NOTICE OF PRIVACY PRACTICES — PLACEHOLDER

This section will contain the full HIPAA Notice of Privacy Practices for Excel Wellness & Chiropractic. This notice describes how medical information about you may be used and disclosed and how you can get access to this information.

As required by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Excel Wellness & Chiropractic is committed to maintaining the privacy of your protected health information (PHI).

Your Rights: You have the right to request a copy of your medical records, request corrections to your records, request restrictions on how your information is used, receive an accounting of disclosures, and file a complaint if you believe your privacy rights have been violated.

Our Responsibilities: We are required by law to maintain the privacy of your health information, provide you with this notice of our legal duties and privacy practices, and notify you if a breach occurs that may have compromised the privacy of your information.

[Full HIPAA Notice of Privacy Practices will be provided by the practice and inserted here.]

For questions about this notice, please contact our office directly.